My experience at a hair salon called LUXE in Omotesando, Tokyo was horrifying. I am not the kind of person to write reviews or comment however this was something I had to let people know and warn for the sake of your wellness..
I am a Japanese American however a slight miscommunication happened during my consultation with the creative director of the salon.. The director began to put color in my hair, however I wanted to make sure one last time if it was the right color he was putting in my hair.. so I did.. and it turned out to be a different color as I suspected..
He took me to wash the chemical out of my hair and once that was over, he came up to me stating that I should leave the salon.. that he could not continue anymore.. as he kept saying, “I made sure of the color 2 times with you”, obviously trying to protect himself.. or his pride or what not..
It was a total shock to me. I have never experienced such a terrible thing. I was emotionally drained..